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Help - how is resigning from a dormant game suppose to work?


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I’ve noticed that several players once they begin losing will simply stop playing that particular game but are playing other games while not resigning from the game they’re losing. After 5-7 days I’ll end the game only to see it count as my loss instead of theirs. Is this suppose to happen?

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2 hours ago, Macpea said:

I’ve noticed that several players once they begin losing will simply stop playing that particular game but are playing other games while not resigning from the game they’re losing. After 5-7 days I’ll end the game only to see it count as my loss instead of theirs. Is this suppose to happen?

Luckily I’ve got an old game and I can rematch Robb!, so I’m including a screen recording to demonstrate how to end the game without penalty!  Good luck! 
- Emily 
 

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Thank you, Emily, for replying. I know how to end an idle game but my question is why am I taking the loss instead of my opponent even when they’re just not playing as to avoid losing, yet they are still actively playing other games. For example we started a game 8 days ago and the opponent isn’t responding but I can see that they have played as recently as today. Shouldn’t the loss go to the idle player?

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That clears things up a bit but after 8 days the option was whatever because I don’t remember now, but it caused me a loss. Should it always be END IDLE GAME after that amount of time?

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Yeah it should be. Next time, check the text of the button before going through with it. And if it's wrong, can you send me a ticket? After viewing the game in question, go back out to the Options menu and scroll down to Get Support. That way I can look at the game data for you. Thanks!

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